Contact Us 

At KURO, we value every conversation with you—whether you have questions about our toys, need help with an order, want to share feedback, or simply want to connect. Below are all the ways you can reach us, and we promise to respond promptly to ensure your experience with us is smooth and satisfying.

Visit Us In-Store

If you’re in Angers, we’d love to welcome you to our physical store! Browse our curated collection of children’s toys in person, feel the quality of our products, and get personalized recommendations from our team.
Address: 5 Rue Maurice Pasquier, 49100 Angers, France
Note: Our store follows regular local business hours—if you plan to visit outside standard times, feel free to reach out in advance to confirm availability.

Reach Us Online

For questions, order support, or general inquiries, our online channels are here to help:
Whether you need help tracking an order, have a question about a toy’s safety or features, or want to suggest a product you’d love to see in our collection, send us an email. We typically respond within 24–48 business hours.
Explore our full product range, check order status, or use the built-in inquiry form (found in the “Help” section) to send us a message directly. Our website is optimized for both desktop and mobile, so you can connect with us anytime, anywhere.

What We Can Help With

  • Product details (safety standards, age recommendations, materials)
  • Order tracking, returns, and exchanges
  • Bulk or custom orders (e.g., for birthdays, events, or schools)
  • Feedback on your shopping experience
  • Suggestions for new toys or improvements
No matter how you choose to reach us, we’re dedicated to listening and providing the support you need. Thank you for choosing KURO—we’re excited to help make your child’s playtime joyful and meaningful.